Frequently Asked Questions (FAQ) – Pretty Fetish
Welcome to Pretty Fetish! We understand that you may have questions about our handmade goods, decals, resin creations, and memory keepsakes. Here are some frequently asked questions to provide you with the information you need:
1. What is Pretty Fetish?
Pretty Fetish is an online destination for a variety of meticulously crafted products, including handmade goods, captivating decals, mesmerizing resin creations, and memory keepsakes. Each item is thoughtfully designed to celebrate life's moments and add a touch of artistry to your world.
2. Are your products truly handmade?
Yes, absolutely! We take immense pride in the fact that all our products are lovingly handcrafted by skilled artisans. From the intricate decals to the delicate resin pieces and memory keepsakes, every item is made with care and attention to detail.
3. How can I place an order?
Placing an order is easy! Simply browse through our collections and select the items you love. Add them to your cart and proceed to checkout. If you have any questions or need assistance, feel free to reach out to our customer support team.
4. Can I request custom items?
We love creating custom pieces that hold special meaning for you. Whether it's a personalized decal, a unique resin creation, or a memory keepsake that captures a cherished memory, we're here to bring your vision to life. Get in touch with us to discuss your custom order.
5. What materials do you use for your products?
We are dedicated to using high-quality materials that meet our standards for durability and aesthetics. Our decals are made from premium vinyl, our resin creations use top-grade resin and pigments, and our memory keepsakes are crafted with care using a variety of materials, all carefully chosen to ensure the highest quality.
6. How do you ensure the quality of your products?
Quality is our top priority. Every item undergoes thorough quality checks throughout the crafting process. From the initial design to the final touches, we ensure that each product meets our standards for craftsmanship and excellence.
7. How are your products shipped?
We take great care in packaging and shipping your items. Depending on the size and nature of the product, it will be securely packaged to prevent any damage during transit. We offer various shipping options to accommodate your preferences.
8. What is your return policy?
Your satisfaction is important to us. If you receive a damaged or incorrect item, please contact us within 10 days of receiving your order, and we'll be happy to assist you with an exchange. For more details, please refer to our dedicated Returns and Exchanges page.
9. How can I contact customer support?
Our customer support team is here to help! You can reach out to us via the "Contact Us" form on our website or by sending an email to prettyfetish627@gmail.com. We strive to respond promptly and address any questions or concerns you may have.
10. Do you offer international shipping?
No, we don't offer international shipping.
If you have any further questions or inquiries, please don't hesitate to contact us. We're here to ensure that your experience with Pretty Fetish is delightful and satisfying.
Thank you for choosing us to be a part of your creative journey!
Warm regards,
The Pretty Fetish Team